DATA WE COLLECT
When your account is created, we collect your personal data and information about your name, gender, data of birth, address, photos, etc.
We may collect some data based on the services and features you use. It includes login credentials and similar security information used for authentication and account access, payment data such as instrument/credit card number, associated security code and other related details.
We may automatically collect logs about your access date and time, browser information, use of our services, location, etc.
We may collect information about your login timestamp, hardware related information such as device model, operating system, internet and IP information, etc.
We get some information by recording how you interact with our services via cookies, error reports, usage data, etc.
We collect your data to provide, improve and maintain our services. The information collected is also used to offer you tailored services such as giving you more relevant product plans, implement new product features, improve performance and provide customer support.
We may keep record of your communication with us to help you resolve any issues reported.
We may also use your email address to notify you about new services, enhancements, alerts, and other updates about the Applications.
DISCLOSURE OF INFORMATION
We do not share personal information to any company, organization or individual unless under following conditions and circumstances:
We may disclose your information to someone who has the legal right to act for you (your personal representative) or family member (if you fail to object when given the opportunity).
We may disclose your information to specialized government agencies and organizations, and law enforcement agencies.
We may disclose your information to avoid any harm to you, another person or public as required or permitted by law.
We may disclose your information to prevent or address any fraud, security or technical issues.
Under no circumstances the personal or financial details are disclosed by us unless stated in this agreement. To ensure the security of your personal data collected, we protect the information by using industry standard firewall and password protection technology. All supplied sensitive information including personal data, payment/credit card details is transmitted via Secure Socket Layer (SSL) and encrypted. These data will be accessible by only authorized persons and are required to keep the information confidential.
All employees and contractors of the Applications who need to know any information in order to process or fix any technical glitch are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We take measures reasonably designed to protect your personal data from loss, misuse, illicit access, disclosure, modification or damage.
The applications are hosted on Amazon Web Services (AWS) and comply with security rules such as in-depth auditing capabilities, data back-up procedures, and disaster recovery mechanisms.
We will follow-up with you and if needed, we may work with the appropriate regulatory authorities to resolve your grievance.